Enquiry capture and routing
Every enquiry lands in one place, stamped with its source and assigned to a named person with a response clock running.
Automation
Stop paying people to do the same thing twice
Automation projects fail when they start with a tool. We start with the task, prove the saving, then pick the software.
What you get
What we actually automate
Every item here replaces something a person is currently doing by hand at five o’clock on a Friday.
Instant first reply
An automatic acknowledgement that confirms receipt, sets an expectation and asks one useful qualifying question.
Follow-up on quiet leads
Sequences that fire on inactivity, so a quote that went silent gets chased without anyone having to feel awkward about it.
Reporting that builds itself
The Monday morning spreadsheet, assembled automatically — which means it actually gets read every Monday.
Client onboarding
Welcome note, kick-off booking, access requests and the internal checklist, all fired the moment a client says yes.
System-to-system sync
Your website, CRM, accounting and inbox passing records to each other instead of a person retyping them.
Worth knowing
How we decide what is worth automating
We ask your team one question for a week: what did you do today that you also did yesterday? The answers, times their frequency, are the backlog — in priority order.
- We measure the task before proposing any software for it
- We start with the one job that costs the most, not the easiest one
- We leave anything needing judgement, negotiation or an apology to a human
- We do not automate a process you are about to change
- If a spreadsheet and a scheduler will do it, we will tell you so
How we work
Four steps, and you know the price before step three
The reason projects go wrong is almost never technical. It is unclear scope and slow answers. This is how we remove both.
Discovery
A short, structured conversation about the commercial goal — the enquiries, bookings or orders the work has to produce.
Scope & quote
A written scope with deliverables, timeline and a fixed price or retainer. You approve it before anything is built.
Build
Weekly progress you can see on a staging link, with one named lead answering questions throughout.
Launch & measure
We ship, connect the tracking, and report against the goal we agreed in discovery — not vanity metrics.
Want a scope and a price for this?
Tell us where you are now and what you need it to do. You will get a written scope with a fixed price, not an hourly estimate.