CRM

A CRM your team will actually open on a Monday

Off-the-shelf CRMs fail because they ask people to change how they sell. We build around the process you already have, then remove the manual parts.

What you get

What we build into a CRM

Everything here exists to remove a manual step someone is currently doing by hand at five o’clock.

Pipelines that match your process

Stages named after what your team actually calls them, not a vendor’s idea of a sales cycle.

Automated follow-up

Sequences that fire on stage changes and inactivity, so quiet leads get chased without anyone remembering to.

WhatsApp and email in the record

The full conversation attached to the lead, visible to whoever picks it up next.

Source and campaign attribution

Every lead carries where it came from through to the closed deal.

Reporting that answers real questions

Conversion by source, by stage and by person — on a dashboard, not in a monthly export.

Roles and permissions

Agents see their own pipeline, managers see everything, and departing staff can be cut off in one click.

Worth knowing

Why custom rather than off-the-shelf

Off-the-shelf is the right answer more often than agencies admit. Here is when it stops being the right answer.

  • Your process has steps the platform simply cannot model
  • Per-seat pricing now costs more annually than a build would
  • The data you need to report on lives in three disconnected tools
  • You need it to talk to systems that have no ready-made integration
  • Adoption has failed because the tool fights how the team sells
How we work

Four steps, and you know the price before step three

The reason projects go wrong is almost never technical. It is unclear scope and slow answers. This is how we remove both.

1

Discovery

A short, structured conversation about the commercial goal — the enquiries, bookings or orders the work has to produce.

2

Scope & quote

A written scope with deliverables, timeline and a fixed price or retainer. You approve it before anything is built.

3

Build

Weekly progress you can see on a staging link, with one named lead answering questions throughout.

4

Launch & measure

We ship, connect the tracking, and report against the goal we agreed in discovery — not vanity metrics.

Want a scope and a price for this?

Tell us where you are now and what you need it to do. You will get a written scope with a fixed price, not an hourly estimate.

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